How to deal with customers bargain?

• Yazar:Thinkxing
• Kaynak:FlintStone
• Serbest bırakmak:2015-08-17

Do foreign trade sales, every day is bargain guests. In communication with customers, the customers say the most is: your products are too expensive! There are wood? Facing customers bargain we do to solve it?

Mental grasp of the guests

Generally speaking, the reason why the guests bargain, because the price we give there are some differences with his expected price, the greater the difference, the stronger his thoughts bargain, whereas the smaller haggling is expected.

Understand this layer, we find ways to reduce the guests to price expectations, for example, before he is to cut 20%, if we can expect to reduce his bargain, he only intended to cut down to 5% everyone "negotiations" it will not be so difficult, it is easier to reach a deal. So, how to reduce the price expectations of the guests make it? Specifically, these two aspects can be expanded.

First, explain to the guests the overall market situation, let him know that you are out of the price is actually quite reasonable and not exorbitant. We can give his analysis now because raw material prices, labor costs, store rent What are gone, the general rise in prices is believed to have all felt the price of furniture products will be affected, of course, certainly not consistent with the previous years ratio. And then told him that similar products in other shops to sell, the price is generally only offer higher. As a result, guests see you say makes sense, even if the lips do not fully agree with, the heart of the bargain is also expected to decline.

Second, the time to offer adamant it did not end with one voice. When a request to cut prices, the attitude is difficult to make it clear that the price. From what you say let the guests do not see there is room to make the price. In this case, if the guests really like fancy products, but also know that no price cuts possible, while prices are within the scope of his bear, he generally will be accepted.

Value liter product tempted to make guests

Enhance the value of the product to make guests tempted by disguise, so deal. Guests feel out of your price is too high, it does not matter, then we put the price aside aside, the focus shifted to the product, to tell him to buy the product at that price what is different, for example, the brand is guaranteed The quality is absolutely reliable, and you can even praise his vision is good, one can choose to store most of our unique products. Thus, guests will find the prices although a little high, but the product is good value for money even to buy value for money. In fact, by strengthening brand awareness and quality of the guests, and to dilute his perception of prices.

In addition, some shopping guide guests who might think that when the price is too high, it is recommended that guests directly to relatively low prices to buy other products. In some cases it is possible, but this trick must be used with caution, because a lot of times even if you are acting in good faith recommend cost-effective products, the guests will think you are think he can not afford more expensive, is His disrespect and contempt.

Guests encountered bargain does not matter, guests determined to bargain at least tell him to be interested in your product, as long as the guests know careful psychological insight, patience deal, transaction integrity, anti-bargain but also perhaps a pleasure.

Customer bargain is a good sign that he is interested in your product, so long as we grasp the hearts of customers, so that customers know where our value products, we will be able to single.